Frequently Asked Questions
What are your prices?
Prices vary for each product, but to streamline the ordering process and help our customers, each product page lists the pricing for that specific pecan style. The pricing reflects a 30 pound pecan order.
Where are your pecans grown?
All Stahmanns pecans are grown, tended and harvested in the United States. Found on a lush 3,200-acre oasis in the southern New Mexico desert, the Stahmanns pecan orchard is made up of over 168,000 pecan trees producing a whopping 8 to 9 million pounds of pecans each year.
How do I make an order?
We make ordering simple and easy! Once you select the product(s) you wish to purchase, simply go to the checkout and complete your online order.
Alternatively, we recommend you reach out to us prior to your first order so our pecan experts can assist you in ensuring you order the correct pecan for your needs.
Local New Mexico residents may also choose to pick up their products at our location.
You can call our toll-free number at any time: 844-739-6887.
For bulk orders of more than 56 boxes, please call our bulk order line: 575-528-6838.
How do I get in contact with you?
Our online contact portal is perfect for reaching our customer service team! Visit www.stahmannpecan.com/contact and fill out our online form. A member of our team will reach out as soon as we are able. Or email us directly at pecans@stahmanns.com.
Alternatively, we have a toll-free number you can call at any time: 844-739-6887.
For sales, we recommend you call us at: 575-528-6838.
And for bulk orders of more than 56 boxes, please call our bulk order line: 575-528-6838.
What is your return policy?
Is this something we have an answer to?
Which size pecan should I order?
Much like a snowflake, each situation is different! Let our pecan experts handle that for you. Contact us today via our contact us page at www.stahmannpecan.com/contact or give us a call on our toll-free line: 844-739-6887.
How soon will my order arrive?
We process all shipping orders as soon as we can. Due to demand, distance or any number of things may be delayed but this is a rare occurrence. Once your order is created and processed, you will receive shipping information and will be able to track your purchase from there. We recommend selecting expedited shipping for locations with hot temperatures.
When buying pecans in bulk, the best way to keep them fresh is to store them in a sealed, airtight container in a refrigerator if possible. To extend the life of a pecan even further, we recommend freezing them in an airtight container. This process allows the nut to maintain freshness for 18 – 24 months–you can even thaw and refreeze them!
If you have any questions, please reach out to us at www.stahmannpecan.com/contact! Our pecan experts will be happy to assist with any purchasing questions you may have.